| MCC-WEB
Development's
desire is to delight the client. One way is to make clear our
understandings with each other. These are the terms of our agreement
together:
1.
Authorization.
The above-named client is engaging MCC-WEB / Matthew Higgins - Webmaster,
a Sole
Proprietor, located at 655A Chestnut Street, Manchester, NH 03104 as an independent
contractor for the specific project of developing and/or improving a
World Wide website to be installed on the client's web space on a web
hosting service's computer. The client hereby authorizes MCC-WEB Web
Development to access this account, and authorizes the web hosting
service to provide MCC-WEB with "write permission" for the client's
webpage directory, cgi-bin directory, and any other directories or
programs which need to be accessed for this project. The client also
authorizes MCC-WEB to publicize their completed website to Web search
engines, as well as other Web directories and indexes.
2.
Standard Website Package Elements.
(For Standard Website Packages Only. Cross out for online stores.) MCC-WEB
Web Development includes the following elements in their Standard
Website Packages:
-
E-mail/phone
consultation
(Up to 3 hours total general Internet orientation education,
marketing strategy, Web design consultation, and helping clients
learn to use their own webpage editor if desired. Telephone long
distance charges are in addition to package rates quoted. Additional
education and consultation is at our hourly rate of $75 per hour.)
-
Words of text
supplied by the client (200 words per page approximate maximum if
not supplied via diskette. WebPages of more than 1,200 words of text
may be subject to additional fees, especially if they require a
great deal of formatting.)
-
Links
to external pages, as needed.
-
Custom Graphics
Package.
Masthead graphic on first page (customized Flash template
integrating customer's new logo design). Top-of-page FLASH Template
changes for all other static pages in your website. All graphics to
stay within general look and feel established.
-
Photos and other
misc. graphic images
supplied by
client (up to an average of 3 included per page in standard websites
and up to 12 images displayed on "regular" online store pages, in
addition to masthead and top-of-page graphic. Color originals larger
than 5" x 8" are extra).
-
Installation
of web pages on the client's established web hosting service with
MCC-WEB
that is said to be ASP and FormMail
enabled with appropriate bandwidth at the time the site is
published and server space allotment. All server technical issues
are to be handled by
WEBMASTER
unless otherwise noted amongst all parties.
-
Minor updates and
changes
to existing web pages for two weeks, subject to the limits outlined
below. Additional changes billed at hourly rate of $50/hr. For
online stores, this includes only "regular" pages, not product pages
or the ordering system pages unless there is an error by MCC-WEB or
its representatives. This does include any MINOR modifications and
tweaking to work out backend database bugs and functionality. This
does not include adding features past the scope of this project
outlined.
-
Site publicity
to at least 5 major Web search engines, such as Google, AltaVista,
AlltheWeb, WebCrawler, Lycos, HotBot, etc. Yahoo ($299) and Inktomi
($40) submission will require an additional agreement. Your
website information will be submitted to the Open Directory Project
(DMOZ) for inclusion, if accepted under the terms and conditions of
www.dmoz.com
-
KeyPhrase
Optimization & Meta Tag Generation
will be set up on all static pages on a one-time basis using our own
techniques (Trade Secret). Title only will be placed on Dynamic
Pages. Ongoing web site marketing and copy writing will require an
additional service fee.
-
E-mail response
link
on each webpage to any e-mail address the client designates. An online
feedback form will also be created on the
contact.asp
dynamic page.
-
Image Map
for internal navigation (Not included in the package price for sites
smaller than 5 pages.) (This will be used in limited fashion for
basic static page links).
Main navigation will be done via a
Flash Navigation system integrated in the Mast Header of the site.
3.
Standard Website Packages only.
(Cross out this section for online stores.) The content of the web pages
will be supplied by the client and executed as specified by the client
in the "Website Planning Worksheet" ). This website includes up to (
5
)static webpages. In case the client desires additional standard
webpages beyond the original number of pages specified above, the client
agrees to pay MCC-WEB Web Development an additional $100
for each additional webpage. Graphics or photos beyond the allowed
average of 2.3 per webpage shall be billed at an additional $xxx
each. Where custom graphic work (beyond the scope of the "Custom
Graphics Package" detailed above) is requested, it will be billed at the
hourly rate specified below.).
4. Online
stores only.
(Cross out section for Standard Website Packages.) The text and graphic
content of the webpages will be supplied by the client and executed as
specified by the client in the "Website Planning Worksheet" and
the Store Planning Worksheet . It is understood that total prices
calculated below are likely to vary from the final amount due to
different quantities of products, categories, photos, regular pages,
etc. in the final store. An Estimate from MCC-WEB is attached to this
document and governs the prices for this contract. Notwithstanding any
prices listed in literature or on webpages, the client and MCC-WEB agree
that the services described above in this section shall be completed for
$xxx and upon this amount the first payment shall be
determined. The final payment shall reflect and include all elements
actually completed at the prices attached.
We
include e-mail/phone consultation of up to 5 hours total general
Internet orientation education, marketing strategy, Web design
consultation, and helping clients learn to use the store software.
Telephone long distance charges are in addition to package rates quoted.
Additional education and consultation is at our hourly rate.)
Product webpages, products, or photos added after the store is ready for
advertising to the Web search engines will be calculated for actual time
spent at the hourly rate specified below.
5.
Maintenance and Hourly Rate.
This agreement includes minor webpage maintenance to regular webpages
(not store product pages) over a two week period, including updating
links and making minor changes to a sentence or paragraph. It does not
including removing nearly all the text from a page and replacing it with
new text. If the client or an agent other than MCC-WEB Web Development
attempts updating the client's pages, time to repair webpages will be
assessed at the hourly rate, and is not included as part of the updating
time. The two week maintenance period commences upon the date the
client's web site is officially published to the web and all monies
paid..
Changes requested
by the client beyond those limits will be billed at the
hourly rate
of $50.
This rate shall also govern additional work authorized beyond the
maximums specified above for such services as general Internet
orientation education, marketing consulting, webpage design, editing,
modifying product pages and databases in an online store, and art,
photo, graphics services, and helping clients learn how to use their own
webpage editor. CGI programming charges (if any) are not included in
this rate.
6. Changes
to Submitted Text.
Please send us your final text. Time required to make substantive
changes to client-submitted text after the web pages have been
constructed will be additional, billed at the hourly rate.
7. Web
Hosting.
The client understands that any web hosting services may require a
seperate contract with a web hosting service. The client agrees to
select a web hosting service which allows MCC-WEB full access to the
website and a cgi-bin directory via FTP and telnet. The client further
understands that if the web hosting service's operating system is not a
Unix or NT system, standard CGI software may not work, and providing a
substitute may incur additional charges. Non-e-commerce websites are
allotted 500 mb of bandwidth each month and will be charged $.04 per MB
overage. Online stores or Commercial web sites are alotted 1 GIG of
transfer and will be charged $.05 per MB overage or set up on a custom
plan that accommodates bandwidth needs.
8.
Completion Date. MCC-WEB and the
client must work together to complete the website in a timely manner. We
agree to work expeditiously to complete the website no later than
15 Business DAYS
from Initial Contract Approval and initial 50% of Total Project Fee
Deposit Paid.
If the client does
not supply MCC-WEB complete text and graphics content all webpages
contracted for within four weeks of the date this contract was signed,
the entire amount of the contract becomes due and payable. If the client
has not submitted complete text and graphics content within six weeks
after signing of this contract, an additional continuation fee of 10% of
the total contract price will also be assessed each month until the
website is published.
9. Payment
of Fees.
Fees to MCC-WEB are due and payable on the following schedule: 50%
upon signing this contract, 50% when the web pages have been constructed
and proofed according to the client's original written
specifications unless other arrangements have been agreed upon. The web
site will be published on the World Wide Web once all monies due are
paid.
If the
total amount of this Agreement is less than $500, the total amount shall
be paid upon written acceptance this Agreement.
In case the client
has not secured Web space on a web hosting service by the time the web
pages are completed, the web pages may be delivered to the client on
diskette or attached to an e-mail message. Advertising the pages to Web
search engines and updating occur only after the final payment is made.
All payments will be made in US funds made out to, "MCC-WEB". We accept
Business Checks and Cash. Personal Checks must clear before website
design will begin.
10.
Assignment of Project.
MCC-WEB reserves the right to assign subcontractors to this project to
insure the right fit for the job as well as on-time completion.
11. Legal.
MCC-WEB Web Development does not warrant that the functions contained in
these web pages or the Internet website will meet the client's
requirements or that the operation of the web pages will be
uninterrupted or error-free. The entire risk as to the quality and
performance of the web pages and website is with client. In no event
will Matthew Higgins - Webmaster (MCC-WEB) be liable to the client or
any third party for any damages, including any lost profits, lost
savings or other incidental, consequential or special damages arising
out of the operation of or inability to operate these web pages or
website, even if MCC-WEB has been advised of the possibility of such
damages. If any provision of this agreement shall be unlawful, void, or
for any reason unenforceable, then that provision shall be deemed
severable from this agreement and shall not affect the validity and
enforceability of any remaining provisions.
12.
Copyrights and Trademarks.
The client represents to MCC-WEB and unconditionally guarantees that any
elements of text, graphics, photos, designs, trademarks, or other
artwork furnished to MCC-WEB for inclusion in web pages are owned by the
client, or that the client has permission from the rightful owner to use
each of these elements, and will hold harmless, protect, and defend MCC-WEB
and its subcontractors from any claim or suit arising from the use of
such elements furnished by the client.
13. Laws
Affecting Electronic Commerce.
From time to time governments enact laws and levy taxes and tariffs
affecting Internet electronic commerce. The client agrees that the
client is solely responsible for complying with such laws, taxes, and
tariffs, and will hold harmless, protect, and defend MCC-WEB and its
subcontractors from any claim, suit, penalty, tax, or tariff arising
from the client's exercise of Internet electronic commerce.
14.
Copyright to Web pages.
Copyright to the finished assembled work of web pages produced by
MCC-WEB is owned by MCC-WEB / Matthew Higgins - Webmaster. Upon final
payment of this contract, the client is assigned rights to use as a
website the design, graphics, and text contained in the finished
assembled website. Rights to photos, graphics, source code, work-up
files, and computer programs are specifically not transferred to the
client, and remain the property of their respective owners. MCC-WEB and
its subcontractors retain the right to display graphics and other Web
design elements as examples of their work in their respective
portfolios.
15.
Payment of fees.
In order for MCC-WEB to remain in business, payments must be made
promptly. Delinquent bills will be assessed a $25 charge if payment is
not received within 10 days of the due date. MCC-WEB reserves the right
to remove web pages from viewing on the Internet until final payment is
made. If an amount remains
delinquent 30 days after its due date, an additional 10% penalty will be
added for each month of delinquency. Any website will be "turned
off"
from public viewing with a Splash Page stating that the web site is
undergoing routine maintenance. Any statement from the client that
payment will not be made in the future, then MCC-WEB reserves the right
to "turn off " the web site at any given time past the actual due date.
If an amount remains delinquent 60 days after its due date, all files
will be removed from the server and no duplication rights or usage will
be granted. In case collection proves necessary, the client agrees to
pay all fees incurred by that process. This Agreement becomes effective
immediately upon web site publishing and clients are encouraged to read
agreement terms carefully and thoroughly and ask questions to Matthew
Higgins - Owner, MCC-WEB if they should
arise. Regardless of the place of reading / signing of this agreement,
the client agrees that for purposes of venue, this contract was entered
into in Suffolk County, Massachusetts, and any dispute will be litigated
or arbitrated in Suffolk County, Massachusetts. Please pay on time.
16. Sole
Agreement.
The agreement contained in this "Web
Site Design Agreement"
constitutes the sole agreement between Matthew Higgins- Owner, MCC-WEB,
its subcontractors, and the client regarding this website. Any
additional work not specified in this contract must be authorized by a
written change order. All prices specified in this contract will be
honored for 12 months after all parties sign this contract. Continued
services after that time will require a new agreement.
18.
Initial Payment and Refund Policy.
If the client halts
work and applies by registered letter for a refund within 30 days, to
the Sole Proprietor of MCC-WEB,
655A Chestnut Street, Manchester, NH 03104,
phone 866-533-4948, work completed shall be billed at the hourly
rate stated above, and deducted from the initial payment, the balance of
which shall be returned to the client. If, at the time of the request
for refund, work has been completed beyond the amount covered by the
initial payment, the client shall be liable to pay for all work
completed at the hourly rate stated above. No portion of this initial
payment will be refunded unless written application is made within 30
days of signing this contract. The above also applies to upfront hosting
fees. No refunds for hosting will be made after 30 days unless server
logs demonstrate that the web site was not accessible via a standard
internet browser viewable for a period more than 10%.
We
reserve the sole right to decline our services to a new, or
existing Client.
Use of this website and/or MCC-WEB's services
constitutes acceptance of
these Terms and Conditions.
These terms and conditions can be updated any time without
any notice. |