Microsoft® Windows® and other Supported Products


We provide a broad scope of services and expert knowledge in many areas to maintain our leadership as the single-source support solution provider.

Here are some of the service features that we provide for the items below:

  • Advice and instructions on the installation and configuration of new hardware/software
  • Recommendations on the most current drivers for the customer's hardware
  • Fixing problems related to system and applications error messages
  • Remote diagnostics of malfunctions with computer hardware components
  • Fixing problems related to malfunctions of Microsoft® Windows® Operating Systems family components and software applications.
  • Performance optimization, recommendations on upgrades/updates, system failure, functional disorder of the basic components both hardware and software.
  • Troubleshoot Local Area and Dial-Up Networking configuration and connectivity.

Operating Systems:

  • Microsoft® DOS & Windows® 3.x Family
  • Microsoft® Windows® 95 OSR 2
  • Microsoft® Windows® 98 Second Edition
  • Microsoft® Windows® Millennium Edition
  • Microsoft® Windows® NT Workstation
  • Microsoft® Windows® 2000 Professional
  • Microsoft® Windows® XP Home Edition
  • Microsoft® Windows® XP Professional Edition
  • Microsoft® Windows® CE
  • Palm Operating Systems

Hardware (on the above operating systems):

  • System Units
  • Laptops & Handhelds
  • Monitors
  • Printers
  • Sound Cards
  • Video Cards
  • Accelerators
  • Modems
  • Network Adapters
  • Storage Media
  • CD/DVD Drives
  • CD/DVD ReWritables
  • Digital Cameras
  • Scanners
  • PC Cards / PCMCIA
  • SCSI Devices
  • USB Devices

Software Applications (on the above mentioned operating systems):

  • Microsoft® Internet Explorer
  • Netscape Navigator
  • Netscape Communicator
  • American Online (AOL)
  • Microsoft® Office Products
  • Microsoft® Outlook Express (versions 4.0 and higher)
  • Microsoft® Outlook® (versions 97 and higher)
  • Microsoft® Word (versions 97 and higher)
  • Microsoft® Excel (versions 97 and higher)
  • Microsoft® PowerPoint® (versions 97 and higher)
  • Microsoft® Access (versions 97 and higher)
  • Microsoft® FrontPage® (versions 98 and higher)
  • Microsoft® Publisher (versions 2000 and higher)
  • Microsoft® Visio® (versions 2000 and higher)
  • Microsoft® Works
  • Microsoft® NetMeeting
  • Microsoft® Media Player
  • Real Media Player
  • Microsoft® Money
  • McAfee Office
  • McAfee AntiVirus
  • Symantec WinFax Products
  • Symantec pcAnywhere
  • Norton System Works
  • Norton AntiVirus
  • TurboTax
  • WinFax Pro
  • Winzip Applications
  • Adobe Acrobat
  • Adobe Photoshop
  • Adobe Illustrator
  • Corel Office
  • Corel Gallery
  • Corel WordPerfect
  • ClarisWorks
  • PrintShop
  • Adaptec Toast
  • Adaptec EZCD Creator
  • Nero BurningROM
  • Roxio CD-Burning Products
  • Eudora Mail
  • PrintMaster
  • LapLink
  • Franklin Planner
  • Palm Desktop

And all IBM PC compatible and clones including:

  • IBM
  • Dell
  • Hewlett Packard
  • Compaq
  • eMachines
  • Packard Bell
  • Gateway
  • Micron
  • Toshiba
  • Sony
  • Fujitsu
  • NEC
  • Epson
  • Winbook
  • Acer
  • AST
  • PeoplePC
  • Clones / Whitebox

and many others...
 

PC Parts Replacement Coverage:

  • Processor
  • Motherboard
  • Chassis & Power Supply
  • Memory
  • Hard Disk Drive
  • Floppy Disk Drive
  • Video Card (up to $120)
  • Audio Card (up to $80)
  • Fax Modem
  • CD/DVD-ROM Drive
  • CDRW Drive
  • Keyboard
  • Mouse
  • CRT Monitor (Up to 17")